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FAQs

1.  What are your delivery charges

UK Standard Delivery FREE (3-5 days)

Special Delivery £7.95 (Next working day)

Special Weekend Delivery (Guaranteed Saturday delivery)

European Delivery £7.50 (3-5 days)

International Delivery £15.00* (please contact our customer service team for accurate delivery time and costs) 

2.   Are the product pictured actual size?

It is impossible to show the actual size image on the internet, however we do provide measurements where possible.

3.   Is VAT charged online?

VAT is charged at 20% for all orders and is included in the retail price. Please contact us on 020 8445 6234 for further information

4.   Which payment methods do you accept?

We accept payment online by Visa, MasterCard, Amex, Maestro, Electron or Solo. In addition, you can also pay for all or part of your order using Ingenious Gift Vouchers.

5.   What is the jewellery made of?

Sterling silver with rhodium plating, 18ct rose gold or gold plating unless otherwise stated.

6.   Are the stones diamonds?

No, the stones are not diamonds. We use cubic zirconia stones and we believe that you will not find a better alternative anywhere. We have many satisfied customers from all around the world who agree that our level of quality is the ultimate alternative to diamond both to the eye and to the pocket.

7. How do I care for my Ingenious jewellery?

  • Do not spray perfume or solvents on the jewellery
  • Do not use silver dips
  • Do not wear whilst swimming
  • Always store jewellery carefully when it is not being worn
  • To clean, soak in warm soapy water and dry using a lint-free towel or hair dryer and gently polish with a micro fibre cloth

8. Ring Sizes

If you are not sure of your ring size print out our easy-to-use ring sizer and follow instructions.

Otherwise please see ring size conversion chart below. At Ingenious we use US ring sizes.

UK SizeUS SizeDiameter
J 5 15.6mm
J ½   15.8mm
K 5 ½ 16mm
K ½   16.1mm
L 6 16.4mm
L ½   16.6mm
M 6 ½ 16.8mm
M ½   17mm
N 7 17.2mm
N ½   17.4mm
O 7 ½ 17.6mm
O ½   17.8mm
P 8 18mm
P ½   18.2mm
Q 8 ½ 18.4mm